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Going paperless is not an easy task. Rarely do you have the luxury of specifying and deploying entirely new customer-facing systems from end-to-end. You will likely need to integrate new applications or functionality into existing systems. This requires diligence in researching your options and careful planning. Once your organization has determined that you want the benefits of a paperless process, the next step is to choose a method of collecting both authorizations and declarations of intent.

A handwritten signature establishes a clear link between a written document and its author. An electronic signature is used to assign an electronic document to its originator, thereby assuring authorship. A qualified signature also safeguards a document’s authenticity (is the document actually from whom it says it is?) and integrity (has the document been changed at any time during the transmission process.

The electronic signature is a legal term with a certain degree of legal force. A digital signature is a mathematical and technical term and is used for producing electronic signatures.